Madonna Inn, Inc. Privacy Notice

Last Updated: June 11th 2018


The processing of your data is necessary for the purposes of the legitimate interests of Madonna Inn, Inc. Our privacy statement outlines what this means in practice and explains how Madonna Inn, Inc. stores, manages and protects your data.


This Privacy Policy applies to personal data that:

  • Is provided to us when you stay or travel with us (or make inquiries to stay or travel with us) either by you or by a third party through whom you have made an inquiry or booking
  • We collect from you when you visit any of Madonna Inn, Inc.’s websites or which we obtain from any communications with you


The data we hold

If you are a guest, most of the data we hold would have been provided by you. This includes but is not limited to:

  • Passport and visa data, payment data, travel history and details of joint travelers
  • Dates of your stay or travel with us and associated charges
  • Purchase or delivery of products or services
  • Reviews and opinions about our brands, products and services
  • Information we receive about you from any third parties through whom you have booked your arrangements


You have provided some of the personal data we hold about you by interactions with our employees or services namely:

  • Filling in a form on any of our websites
  • Filling in a physical registration card
  • Opting in to receive marketing information with us
  • Creating an online account with us and managing your preferences
  • Contacting us by telephone or in person (e.g. in the context of making a reservation)
  • Sending us a letter, e-mail or social media message
  • Subscribing to receive a service from us (e.g. a newsletter, blog or by following us on social media)
  • Requesting promotional information from us (e.g. information about any of our goods or services including Madonna Inn gift cards)
  • Participating in a survey, competition or prize drawing


What we use your information for

Unless you have requested otherwise, the information you provide is used by the business to communicate with you. These may include:

  • Providing you with the services and information you have requested
  • The promotion of benefits and services available to you
  • Distribution of business mailings (e.g. newsletters, promotions)


How long is personal data held?

Personal data is held in line with our Records Management Policy and Schedule, which is available upon request.


If you are a “data subject” under applicable EU data protection law, you will have the following rights in relation to personal data that we hold about you:

  • Right to Access - to request confirmation of whether we process personal data relating to you, and if so, to request a copy of that personal data
  • Right to Rectification - to request that we rectify or update any personal data that is inaccurate, incomplete or outdated
  • Right to Erasure - to request that we erase your personal data in certain circumstances, such as where we collected personal data on the basis of your consent and you withdraw your consent
  • Right to Restriction of Processing - to request that we restrict the use of your personal data in certain circumstances, such as while we consider another request that you have submitted. For example a request that we update your personal data
  • Right to Withdraw Consent - where you have given us consent to process your personal data, to withdraw your consent
  • Right to Data Portability - to request that we provide a copy of your personal data to you in a structured, commonly used and machine readable format in certain circumstances.

To exercise your rights as set out above or to make a written complaint or submit an inquiry about our privacy practices, please contact us at:

                Data Protection Officer

                100 Madonna Rd.

                San Luis Obispo, CA. 93405



Data analysis and updating your contact details

To ensure that our communications are relevant to you and your interests, we may use tools such as Constant Contact that help us track whether the emails we send are opened and which links are clicked within a message. We may also track website visits and use analytical tools, such as Google Analytics, to improve our website.


Other websites

Our website may contain links to other websites. This privacy policy only applies to the data stored and processed by Madonna Inn, Inc. When you link to other websites you should read their privacy policy.


Changes to the Privacy Statement

In the interest of being transparent we may amend this Privacy Statement from time to time. Any significant changes to this Policy or to the way we treat your data will be communicated via the Madonna Inn, Inc. websites Privacy Policy.




How We use Cookies

"Cookies" are tiny, harmless text files sent to your computer or mobile device when you visit a website.

Most websites use cookies, and in our case we use them to understand where visitors are coming from and how they use our website in order for us to constantly improve the website experience. We do not use cookies to track individuals or store sensitive information such as your name, address or credit card details.

Third parties (such as online reservations systems, Google and social media websites) featured on our websites may also use cookies to ensure their features and processes work properly. Please note we are not responsible for cookie usage on these websites and features.

Our website uses third party companies to deliver online services. Their websites may also use cookies to ensure their features and processes work properly. Please note we are not responsible for cookie usage on these third party websites and features.


We do not control the use of such third party technology and we are not responsible for any actions or policies of such third parties. When you access our websites you will receive a clear notice advising you that the website you are visiting intends to use cookies and that:

  • By continuing to use the website you consent to their use
  • You must click a “continue” box in order for cookies to be placed


Unless you have adjusted your browser setting so that it will refuse cookies from our websites, our system will issue cookies. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking "help" on your browser's menu or by visiting Please note, however, that without cookies you may not be able to take full advantage of all our websites features.